ONE CANNOT IMPROVE WHAT
IS NOT MEASURED
THE CASE FOR RESILIENT INTELLIGENCE™
Competition, instability and uncertainty are constants in a changing world. Organizations face an unprecedented and growing number of potential disruptions to the status quo and the best laid strategic plans.
WITH RESILIENT SCORES LEADERS CAN ADDRESS
– How robust and reliable are the global systems and processes upon which we are reliant?
– Are there weak links or single points of failure in our global supply chain and supporting interdependent cyber and physical infrastructures?
– Compared with our competitors, how do our services rank in quality, effectiveness, and efficiency?
– Are our systems responsive? How operationally resilient is our organization to human error, technological failure, terrorism and natural disruption disasters?
– How resilient are we versus other global industries?
– Which geographic regions are more resilient?
A MULTI-DIMENSIONAL APPROACH OFFERS THE POWER TO LEVERAGE RESILIENCE
Business Need for Resiliency
There are moves afoot to create governmental or regulatory mandates for resiliency. These moves create a compelling
motivation for infrastructure providers, industry and government leaders to address it. Resiliency and its achievement
and sustainment make good business sense. An enterprise’s resiliency also has relevance to both insurance and
financial investment considerations, and provides an economic incentive.
Resiliency levels, whether high or low, will be relevant to determining the health and viability of a publicly traded company and likely become a reportable criteria and condition to regulatory bodies. For critical infrastructure owners and operators, the imperative to assure their company’s
resiliency at all times and levels is a fundamental responsibility and one that is of vital interest to community, business and government leaders , and for that matter, anyone reliant on their products and services.
Government Use Cases
Resilient Scores™ provide a means of measuring performance of Federal, State and local policies and related program activities such as:
– DHS component resource investments
– Federal grant investments & mitigation funding
– Strategic planning; risk reduction planning, etc
Resilient Scores™ allow targeting of Federal grant funding; (Training, exercises, regional catastrophic disaster planning, more detailed risk assessment, etc)
Resilient Scores™ allow targeting of future risk assessment, planning, investments regarding DHS components such as NPPD, FEMA, USCG, etc., as well as that of other government agencies
Resilient Scores™ help directs DHS and others to potential “best practices” in resilience across the nation and across public-private partnerships
Resilient metrics and data analysis of key performance indicators compares complex data across global industries and can:
– Globalization has exponentially expanded the number and magnitude of natural and made risks facing businesses and governments today
– Technology is generating ever-expanding information in disparate locations and formats resulting in a more complex process of information gathering (Number, type, and magnitude of Vulnerabilities, Gaps, Risks)
– Many people are building processes and programs around Resilience but lack of true structured insight we offer.
– Disciplines such as disaster management, financial stability, information security, operational risk, and supply chain are isolated decision areas
– Quantified measures of resilience are needed to improve and measure performance… Most efforts provide only a narrow glimpse of metrics, inherently limiting the integrated view which describes the organization and any relevant link to resilience
SOLUTION: Resilience is needed for securing, growing, and investing in our nation
– Government, department and agencies need to better inform the planning, investment, and planning processes
– Fiscal landscape is changing, today making every dollar count is as critical as getting feedback on dollars spent
– Managed efficiency and mission effectiveness— literal loss of resilience that could trigger mission performance-crisis