1. What personally-identifiable information is collected?
Resilient collects personally-identifiable information on certain areas of the Site when users register for or apply for jobs through the Resilient Community Portal, register for Resilient.com newsletters and alerts, sign up for conferences and events, and participate in user posting areas (such as bulletin boards, discussion forums and surveys). The personally-identifiable information collected may consist of information that you provide, such as your name, mailing address, email address, telephone number, fax number, and background information required to apply for a job. For recruiting purposes, the information collected may include other personally-identifiable information that you include on your resume and information that you submit as part of your application. In addition, Resilient collects certain information that you do not visibly enter, such as your IP address, browsing pattern on the Site, click stream data, HTTP protocol elements, and the status of cookies placed on your computer by Resilient.
2. How may Resilient use my personally-identifiable information?
Resilient use your personally-identifiable information to fulfill your requests for information, publish your letters to the editor or comments, process your requests to participate in conferences and events, evaluate any job applications, for its own internal recruiting purposes, distribute newsletters and alerts to you, and for such other purposes as you may initiate or request. We may keep any of your personally-identifiable information on file and use it to contact you.
3. Mobile Applications
In connection with applications that we make available for mobile devices, Resilient may use third-party services to track and analyze nonpersonally identifiable user activity in order to fix errors, monitor usage, and improve the performance of the applications. In particular, UrbanAirship tracks whether a user opened an application in response to a specific push notification. Omniture tracks and reports on some of our mobile applications’ usage and browsing patterns, including information about the type of device used, articles accessed, and other events occurring within our apps. Crittercism tracks certain errors occurring within mobile applications. None of these third parties gathers information in a manner intended to identify any particular user personally.
In addition, our mobile applications may include integration with various social-networking sites, including Facebook, Google+, LinkedIn, and Twitter. If you enable and use these features within an application, the extent to which your activities and information are governed by the relevant user agreement you have in place with such a third party.
4. Newsletters and Alerts
By registering for recurring Resilient newsletters or alerts, you agree to receive on occasion other correspondence from Resilient related to the subscribed newsletters and other Resilient news and information that you consented to receive during registration. This type of information is shared externally only in anonymous, aggregated form for generalized user analysis or to enable third party agents to send emails to you on our behalf. You will be contacted by email or otherwise only by Resilient or it agents.
We ask for your email address at registration. We will send emails to this address to confirm your registration, to provide newsletters or alerts and to contact you for any other reason. In addition, we may contact you regarding your account status. If you sign up to receive any of our newsletters, alerts, or surveys, you may on occasion receive other correspondence from Resilient. Your email address will not be shared with any third party other than an agent who has agreed to send emails on our behalf.
The Site also includes a feature that enables Resilient to send links to its content through email at our users’ request. The email address(es) that you supply in connection with this service will be used only to send the requested content. They will not be stored or reused for any purpose.
5. Is personally-identifiable information disclosed to third parties?
If you participate in a survey, all of our research results are reported as totals or in other aggregated form, and no information about you as an individual respondent is made public.
7. User forums
You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. Resilient is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on the Site.
8. Link to third-party sites
9. How can I access, change, and/or delete information?
Resilient has implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized Resilient personnel and third party vendors are provided access to personally-identifiable information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, Resilient, however, cannot guarantee that unauthorized persons will not obtain access to your personally-identifiable information.
11. Transborder hosting and transfer of information
Personally-identifiable information collected on the Site may be transferred from time to time to Resilient Corporation offices or personnel, or to third parties, located throughout the world, and the Site may be viewed and hosted by Resilient or its vendors anywhere in the world, including countries that may not have the same data protection laws than what is found in your country of residence. By using the Site and registering such information on it, you voluntarily consent to such transborder transfer and hosting of such information.
Updated April 12, 2021